Privacy Policy

Introduction

This Privacy Policy explains how Sol Good Media collects, uses, and protects your personal information when you use our audio streaming service at solgoodmedia.com. By using our Service, you agree to this policy.

Information We Collect

We collect information you provide directly:

• Account information (email, password)
• Payment information (processed securely through Stripe - we don't store full credit card details)
• Your preferences and settings

We automatically collect:

• Device and browser information
• Usage data (what you listen to, pages you visit)
• IP address and general location
• Cookies for authentication and preferences

How We Use Your Information

We use your information to:

• Provide and improve our Service
• Process your subscription and manage your account
• Personalize your experience and track listening progress
• Communicate with you about your account
• Send marketing emails (you can opt-out anytime)
• Prevent fraud and ensure security

Data Sharing

We do not sell your personal information. We only share it with trusted service providers who help us operate (like Stripe for payments, AWS for hosting, and Google Analytics for understanding usage). These providers are contractually required to protect your data.

We may also share information if required by law or in the event of a business transfer (we'll notify you if that happens).

Security

We use industry-standard security measures including encryption, secure password storage, and secure payment processing. However, no system is 100% secure, so we cannot guarantee absolute security.

Your Rights

You can:

• Access, correct, or delete your personal information
• Request a copy of your data
• Opt-out of marketing emails
• Delete your account anytime

Contact us at solgoodmedia@gmail.com to exercise these rights. We'll respond within a reasonable time. Note: We may retain some information as required by law (like transaction records).

Children's Privacy

Our Service is for users 18 and older, or 13-17 with parental permission. We don't knowingly collect information from children under 13. If you believe we have, please contact us immediately.

International Users

Your information may be processed in countries other than your own. We take appropriate safeguards to protect your data regardless of where it's processed.

California Privacy Rights (CCPA)

California residents have additional rights: to know what we collect, to delete your data (with exceptions), and to opt-out of sales (we don't sell your data). Contact us to exercise these rights.

European Privacy Rights (GDPR)

If you're in the European Economic Area, you have rights including access, correction, deletion, data portability, and the right to object to processing. You can also withdraw consent or file a complaint with your local data protection authority. Contact us to exercise these rights.

Data Retention

We keep your information as long as needed to provide our Service or as required by law. When we no longer need it, we securely delete or anonymize it.

Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes by email or a notice on our Service. Continued use after changes means you accept the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us: